Effective Date: 18 November 2025
1. Introduction
Welcome to Helper House Limited (“we,” “our,” “us”). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://helperhouse.com.hk (the “Site”) or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Such as your name, email address, phone number, and address when you fill out forms on our Site.
- Non-Personal Information: Such as browser type, IP address, and usage data that helps us improve our services.
3. Media
If you upload images or videos to our website, you should avoid uploading files with embedded location data (EXIF GPS) included. Visitors to our website can download and extract any location data from media on the website.
4. Cookies
Our Site uses cookies to enhance user experience. Cookies are small text files stored on your device by your web browser. We use the following types of cookies:
- Essential Cookies: Necessary for the website’s functionality.
- Analytical Cookies: Help us understand how users interact with our Site.
- Marketing Cookies: Used to deliver advertisements relevant to you and your interests.
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
5. How We Use Your Information
We may use your information for various purposes, including:
- To provide and maintain our services
- To process your inquiries and applications
- To communicate with you, including responding to your comments and questions
- To improve our website and services
- To send you newsletters, marketing materials, and other information
6. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- To trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- If required by law or in response to legal requests.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access and request a copy of your personal information
- The right to request corrections to your personal information
- The right to request deletion of your personal information
- The right to withdraw consent for processing your personal information
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: recruit@helperhouse.com.hk
Phone: +852 6883 8124
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